Track ISP goals, document services against Medicaid authorizations, and submit clean claims automatically — built for the compliance demands of intellectual and developmental disability programs.
Trusted by Medicaid Provider Agencies
Whether you support 15 individuals or 150, One Care Portal handles the documentation and billing demands of I/DD service delivery.
See ISP progress, authorization utilization, and billing status across all participants from one dashboard.
Document service visits against specific ISP goals from any device — templates ensure nothing required gets missed.
Submit Medicaid claims with automated pre-submission scrubbing — no manual cross-checking of authorizations and notes.
Pull audit-ready reports showing documented progress toward every ISP objective — for any participant, any date range.
Every Individual Support Plan is a living document with goals, service frequencies, and compliance benchmarks that have to be tracked every billing period. One Care Portal maps each visit note directly to active ISP goals, flags missed service targets before the billing cycle closes, and generates audit-ready reports showing progress toward every objective. Medicaid claims build automatically from documented services — no manual entry, no unit miscounts, no compliance gaps between the ISP and what you billed.
From ISP documentation to Medicaid billing, manage it all without juggling spreadsheets and separate systems.
Link every visit note to active ISP goals. Track progress toward objectives, document supports provided, and generate compliance reports automatically. Staff know exactly which goals to address each visit.
Generate compliant service notes in seconds. Staff describe what happened; AI drafts a note tied to the participant's active ISP goals. Consistent documentation quality regardless of who's writing.
Claims build automatically from documented services. Pre-submission scrubbing validates against authorization limits, service dates, and documentation completeness — before anything leaves your system.
Track units authorized, units used, and utilization rates in real time. Get alerts before limits are exceeded. Never accidentally overbill or underbill a Medicaid authorization period again.
Upload support plans, assessments, eligibility letters, and state-required forms directly to participant files. Expiration tracking alerts you before certifications or documents lapse.
One-click reports showing service delivery against ISP goals, documentation completeness, and authorization utilization for any audit period. Pull a complete participant file in seconds, not hours.
Manage care plans, documentation, and compliance for waiver participants across all program types.
Learn moreMulti-state HCBS waiver support with state-specific compliance, authorization tracking, and ERA posting.
Learn moreAutomate claims, reduce denials, post ERAs automatically, and get paid faster — for any Medicaid program type.
Learn moreYes. Each participant can have multiple active goals across different domains. Staff select the specific goals addressed during each visit, and the system tracks progress toward every objective separately.
Services are billed only when documentation is complete. The system validates that each billed unit has a corresponding service note tied to an authorized service before claims are submitted. No documentation, no claim — denials prevented before they happen.
Yes. We configure your state's specific documentation requirements, billing formats, and compliance rules during onboarding. If you operate across multiple states, each location gets its own state-specific configuration.
Yes. The platform is fully mobile-responsive. Staff can document visits, pull participant files, record goal progress, and capture signatures from any smartphone or tablet — in the home, in a group setting, or in the community.
Join IDD provider agencies that have cut documentation time, eliminated billing denials, and passed state audits with confidence. We'll walk through your specific program type in 30 minutes.
No contracts · No setup fees · Live in under a week