Contact One Care Portal

Whether you need implementation support, want to see a tailored demo, or have billing questions, our Medicaid specialists respond within one business day.

support@onecareportal.com

(502) 509-6887

Monday - Friday, 9am - 6pm ET

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We'll respond within 24 hours during the business week.

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Need immediate assistance? Call or text (502) 509-6887

Nationwide Medicaid Support

Dedicated onboarding specialists for ADHC, SCL, RISE, and HCBS waiver programs.
Medicaid compliant workflows validated across 30+ states and territories.
24/7 monitored support channel for urgent documentation or billing needs.

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Customer success promise

Your Medicaid compliance is mission critical. Every form submission receives a response from our operator-led team that has scaled adult day and waiver services for more than a decade.

KC LS JR

Operator-led experts

Average 12 years in Medicaid operations