We're here to help
Contact One Care Portal
Whether you need implementation support, want to see a tailored demo, or have billing questions, our Medicaid specialists respond within one business day.
support@onecareportal.com
(502) 509-6887
Monday - Friday, 9am - 6pm ET
Talk to our team
We'll respond within 24 hours during the business week.
Nationwide Medicaid Support
- Guided onboarding for ADHC, HCBS, and Medicaid waiver workflows, with exact state, program, form, reporting, payer, and compliance fit confirmed before implementation.
- Medicaid-aware workflows for ADHC, HCBS, case management, housing, and billing teams.
- Responsive support for urgent documentation or billing workflow questions.
Customer success promise
Your Medicaid compliance is mission critical. Every form submission receives a response from our team with hands-on Medicaid waiver, HCBS, and community-based care operations experience for more than a decade.
KC
LS
JR
Experienced Medicaid experts
Average 12 years in Medicaid operations