Stop drowning in paperwork. Our case management software helps HCBS waiver agencies, Medicaid providers, and healthcare teams cut documentation time by 45% while staying audit-ready.
500+ Agencies Trust Us
Whether you manage 10 cases or 1,000, our software adapts to how you work.
Document visits, track goals, and manage caseloads without the paperwork pile-up.
Get real-time visibility into operations, billing, and compliance across all locations.
Submit clean claims the first time with automated validation against state rules.
Stay audit-ready with automatic documentation tracking and compliance alerts.
We built this software because we ran agencies ourselves. We know what keeps you up at night.
From client intake to Medicaid payment, everything flows through one connected system.
Add new clients, complete assessments, and build care plans using state-compliant templates that capture exactly what auditors look for.
Case managers document visits, contact notes, and progress updates. Templates auto-fill with client data to save time while meeting documentation requirements.
Services automatically flow to billing. The system validates against authorizations, checks for documentation, and formats claims to your state's specifications.
Receive ERAs, auto-post payments, and track outstanding claims. See your A/R aging at a glance and know exactly where every dollar stands.
Everything you need to manage cases, document services, and get paid, without the extra complexity.
Build individualized care plans with goals, interventions, and timelines. Track progress and update plans as client needs change.
Document every interaction with templates that meet state requirements. Notes auto-populate with client data to save time.
Generate claims automatically from documented services. Validate against state rules before submission to reduce denials.
Never miss a renewal. Track authorization dates, units remaining, and get alerts before authorizations expire.
Document in the field with our mobile app. Works offline and syncs when you're back online.
See caseload distribution, billing performance, and compliance status at a glance. Export for audits or board meetings.
Real results from agencies using One Care Portal for case management
"As a case management director, I was skeptical about Medicaid billing automation, but One Care Portal delivers exactly what they promise. We've cut documentation time 45% and our Medicaid submissions are 100% accurate. The operator insight behind the platform is built right in."
"Working in case management, I spend, or used to spend, way too much time on paperwork. One Care Portal's operator-built templates and Medicaid automation have given me back 2 hours every day. I can finally focus on what matters: helping my clients."
Built to meet the requirements of Medicaid programs and healthcare regulations.
Full HIPAA compliance with encrypted data storage, access controls, and audit logging.
Bank-level encryption for all data in transit and at rest.
State-specific rules built in for Medicaid billing, documentation, and reporting requirements.
Complete logging of all changes with timestamps and user identification.
Reliable cloud infrastructure with redundancy and automatic backups.
Control who sees what with granular permissions for each user role.
Specialized for HCBS waiver programs with state-specific compliance built in.
Learn moreAutomate claims, reduce denials, and get paid faster with integrated billing.
Learn moreElectronic visit verification that integrates seamlessly with case management.
Learn moreWe serve HCBS waiver agencies, Medicaid providers, adult day care centers, SCL programs, RISE agencies, and other community-based healthcare organizations. Our software handles multiple service lines and works for agencies of all sizes.
Most agencies are fully operational within 2-4 weeks. We handle data migration, configure your state's compliance rules, and train your team. You won't be left figuring things out on your own.
Yes. We build each state's specific documentation requirements, billing formats, and compliance rules directly into the platform. If you operate in multiple states, we configure each location separately.
Absolutely. Our mobile apps for iOS and Android let case managers document visits, capture signatures, and access client information from anywhere. The app works offline and syncs when connected.
When case managers document services, those services automatically flow to billing. The system validates against authorizations, checks documentation requirements, and formats claims to your state's specifications before submission.
You get a dedicated implementation team during setup, plus ongoing 24/7 support. Our team includes people who have actually run agencies, so we understand your challenges firsthand.
Join 50+ agencies who've cut documentation time by 45% and automated their Medicaid billing. See how One Care Portal works for your team.