Give field staff mobile access to resident documentation, keep program records secure and audit-ready, and automate Medicaid billing — built for the realities of residential and supportive housing programs.
Trusted by Medicaid Provider Agencies
Whether you run one group home or multiple residential sites, One Care Portal handles the documentation, compliance, and billing demands of supportive housing.
Oversee resident care plans, staff documentation, and billing across all locations from one dashboard.
Document service visits, incidents, and resident observations from a phone or tablet in real time — no paper, no catch-up.
Submit Medicaid claims with automatic validation — no manual data entry between documentation and the billing system.
Pull complete resident files and service documentation for surveys, audits, and licensing reviews — in seconds, not hours.
Your field staff aren't at desks — they're in residents' homes, group homes, and community settings where paper forms get lost and end-of-day documentation creates errors. One Care Portal gives every staff member secure mobile access to resident profiles, incident reporting, and service documentation from any device, with documents uploaded directly to the participant file as they work. No loose files, no missed signatures, no compliance gaps when the licensing surveyor visits.
From field staff documentation to Medicaid billing, manage it all in one system — accessible from any device, anywhere your staff works.
Staff document service visits, incidents, and observations from any smartphone or tablet. No more end-of-day catch-up, no paper forms left in the car, no documentation gaps from the field.
Upload resident assessments, support plans, ID documents, and state-required forms directly to participant files from any device. All stored securely with role-based access — only staff who need it can see it.
Capture what services were delivered, who provided them, and any resident observations. Templates ensure state-required fields are never missed — consistent documentation across every staff member.
Generate compliant service notes from brief staff inputs. Consistent documentation quality regardless of which staff member is writing — especially useful for agencies with high DSP turnover.
Claims build automatically from documented services. The system scrubs for authorization mismatches and missing documentation before submission — so billing errors get caught before they become denials.
Capture incidents with timestamped reports, supporting documentation, and supervisor review workflows. The audit trail is maintained automatically — so you're always prepared for a licensing survey.
ISP goal tracking, service documentation, and Medicaid billing built for intellectual disability programs.
Learn moreManage care plans, documentation, and compliance for waiver participants across all program types.
Learn moreAutomate claims, reduce denials, post ERAs automatically, and get paid faster — for any Medicaid program type.
Learn moreNo. The platform works on any smartphone or tablet. Staff can document service visits, upload photos, pull resident files, and capture e-signatures from anywhere — in a group home, in the community, or in the field.
The platform is HIPAA-compliant with role-based access controls, encrypted storage, and a full audit log. Staff only see records they're authorized to access — and every action is timestamped and traceable.
Yes. Manage all your locations from one admin dashboard. Residents, staff assignments, and billing are organized by location, with consolidated reporting across all sites. Each location can have its own settings and staff roles.
When a service is documented and approved, it flows to billing automatically. The system validates against Medicaid authorizations — including units authorized, dates of service, and documentation completeness — before generating claims. No manual data re-entry between your documentation and the billing system.
Field-tested by residential and housing program staff. Built to handle the documentation and billing demands of your program type — from one group home to a network of locations. We'll show you in 30 minutes.
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