Case Management · ADHC · Billing
Run your agency, stay compliant, and be audit-ready. Connect care operations and documentation to clearinghouse-supported billing workflows, or use Billing with your current care system.
Choose Case Management or ADHC for operations. Add Billing for one connected workflow—or use Billing with your current care system.
Trusted by agencies running case management, ADHC, care coordination, and housing services
Choose what your agency needs
Start with care, billing, or both. Billing connects to either Care Module or works with your current documentation system.
Care Modules
Select the workflow designed for your agency. Both Care Modules organize documentation, staff activity, oversight, and billing readiness.
Calendars, scheduled visits, notes, caseloads, supervisor feedback, and administrator visibility into completed work and hours.
Customer proof: QKB Case Management
Attendance, daily notes, care documentation, meals, transportation, authorizations, and staff oversight for adult day health care.
Customer proof: Healthy ADHC and Better Life ADHC
Billing Module · Standalone or connected
Generate or import billing data, validate and submit claims through clearinghouse-supported payer workflows, work denials, post 835 ERAs, and reconcile payments. Keep your current care system or connect Case Management or ADHC.
1 · Prepare
Generate or import billing data
2 · Submit
Validate and send claims
3 · Resolve
Track status and denials
4 · Reconcile
Post 835 ERAs and match payments
Care only
Care + Billing
Billing only
Why Agencies Trust Us
One Care Portal comes from hands-on Medicaid waiver and HCBS operations experience. Its core workflows, templates, and review controls are informed by real ADHC and provider-agency operations and audit preparation.
Built by a team with hands-on Medicaid waiver and HCBS operations experience. We know what auditors look for because we've been through those audits ourselves.
Profiled for our growth helping Medicaid provider agencies manage care operations, billing, and compliance.
Read the articleGuided migration, configuration, staff training, and go-live support are included. Most agencies go live in one week; timing depends on data quality, workflow scope, and team availability.
Start with your program type
Stop juggling spreadsheets, paper forms, and disconnected systems. OCP connects documentation, authorizations, staff work, and Medicaid claims in one platform — with workflows made for your program type.
Daily program workflows for attendance, meals, activities, transportation, and Medicaid billing readiness.
Visit scheduling, contact notes, service plans, and Medicaid billing compliance for waiver case management and support coordination teams.
Service documentation and Medicaid billing built for intellectual and developmental disability programs.
Case Management Care Module
A case management workflow for supported housing, supportive housing, PSH, housing stabilization, and housing support services teams.
Case Management and ADHC include the care-operation tools their teams need. Billing remains a separate module that can connect to either Care Module or work standalone.
Claim validation, status tracking, ERA posting, and denial management.
Period, unit, and rate tracking with alerts before units run out or authorizations expire.
Participant and staff documents with expiration tracking and audit-ready reporting.
Draft service and contact notes faster while keeping human review in the workflow.
Looking for something specific?
Security & Reliability
HIPAA compliance isn't a checkbox for agencies handling PHI — it's the baseline. Here's how One Care Portal protects your records.
Data is encrypted in transit with TLS 1.2 or higher and at rest with AES-256 encryption.
Business Associate Agreement support is available during onboarding for covered workflows involving protected health information.
Staff see only what their role requires, with access controls managed by your administrators.
Every access to PHI is logged, so you can show auditors exactly who touched what and when.
Your documents and records are backed up in encrypted form on reliable cloud infrastructure.
Encrypted storage, access controls, and audit logging for all PHI — designed for state audit expectations.
Practical guides for case managers, billing specialists, and agency administrators.
Documentation, care planning, and compliance guides for case managers.
Browse articles →HCBS documentation requirements, service plans, and audit readiness.
Browse guide →Attendance tracking, daily notes, and day center operations.
Browse articles →Claims lifecycle, ERA posting, denials management, and revenue cycle.
Browse articles →See how One Care Portal compares to other case management platforms.
From the Field
"One Care Portal completely changed how we manage our caseload. Its automation helps me spend less time on paperwork and more time helping clients."
— Amy, Senior Case Manager"We spend less time cleaning up documentation and reviewing Medicaid submissions."
— Rhonda, Director of Case ManagementNo enterprise contracts, no per-seat licenses, no long sales cycle. You pay for what you actually use.
$5.99
per active participant / month
Care Management module
$1.50
per submitted claim
Billing module
We hear these from nearly every agency we talk to. Here are straight answers.
Guided migration, configuration, staff training, and go-live support are included. Most agencies go live in one week, although timing depends on data quality, workflow scope, and team availability. We map the transition plan before implementation begins.
No. Agencies can start with the modules and usage they need, then coordinate more staff roles, supervisor review, caseloads, documentation, billing, and reporting as they grow. Pricing remains usage-based and month to month, with no long-term contract.
Built by Medicaid waiver operators with hands-on agency experience. The core workflows, templates, and review controls are informed by real HCBS and ADHC operations and audit preparation.
Pick the next best step
Not ready to book yet? Compare cost, see the case-management workflow, or review billing fit before scheduling a walkthrough.
ADHC centers, case management teams, IDD providers, and housing agencies use One Care Portal to keep documentation clean, claims moving, and audits uneventful. See it with your own workflows in a 30-minute demo.