HIPAA Compliant & Audit-Ready

The Care Management & Medicaid Billing Platform
Built for Waiver Provider Agencies.

Documentation, billing, and audit-readiness for ADHC centers, case management teams, IDD providers, and supported housing programs — built by people with hands-on Medicaid waiver and HCBS operations experience, not a generic EHR forced into community-based care.

Reduce documentation rework with AI-assisted notes and review workflows
Catch billing problems before claims go out — authorizations, units, documentation
Walk into audits with every record organized, timestamped, and searchable
See How It Works
30-min call
No commitment
Free
(502) 509-6887
One Care Portal Demo

Trusted by ADHC centers, case management agencies, care coordination teams, and housing services providers

Healthy Adult Day Healthcare Better Life ADHC QKB Case Management Better Health and Wellness Clinic Pathfinder Care Coordination Ascend Housing Services

Why Agencies Trust Us

Built by People Who Ran These Agencies

One Care Portal wasn't adapted from home health or hospice software. It comes from hands-on Medicaid waiver and HCBS operations experience — the workflows, templates, and compliance checks reflect what state auditors actually look for.

Operator-Built

Built by a team with hands-on Medicaid waiver and HCBS operations experience. We know what auditors look for because we've been through those audits ourselves.

Featured in Louisville Business First

Profiled for our growth helping Medicaid provider agencies manage care operations, billing, and compliance.

Read the article

Live in Under a Week

We handle the migration for you — data import, staff training, and billing continuity. Agencies switch from spreadsheets, WellSky, StoriiCare, and generic EHRs without disrupting operations.

Start with your program type

Built for Medicaid and Waiver Provider Workflows

Stop juggling spreadsheets, paper forms, and disconnected systems. OCP connects documentation, authorizations, staff work, and Medicaid claims in one platform — with workflows made for your program type.

ADHC & Day Programs

Daily program workflows for attendance, meals, activities, transportation, and Medicaid billing readiness.

  • Real-time attendance & sign-in/out tracking
  • Meals, activities, transportation, and nurse notes in one place
  • E-signatures, incident reporting, and billing-ready daily records
Adult day care software

Case Management (HCBS, Waiver, TCM)

Visit scheduling, contact notes, service plans, and Medicaid billing compliance for waiver case management and support coordination teams.

  • Calendar-based visit scheduling with state-compliant contact note templates
  • AI-assisted notes with documentation review workflows
  • Participant profiles across HCB, ABI, IDD, and other waiver types
Case management software

IDD Providers

Service documentation and Medicaid billing built for intellectual and developmental disability programs.

  • ISP goal tracking tied to service documentation
  • Staff credential tracking with expiration alerts
  • Authorization-aware billing for IDD waiver services
IDD provider software

Supported Housing & Housing Services

Mobile-friendly documentation and Medicaid billing for housing support programs working in the field.

  • Mobile visit notes from any device
  • Housing plans and landlord contact tracking
  • Secure document uploads tied to each participant
Supportive housing software

Every program gets the full platform

Billing, authorizations, documents, and AI-assisted notes work together — whether you use the Care Management module, the Billing module, or both.

Billing Hub

Claim validation, status tracking, ERA posting, and denial management.

Service Authorization

Period, unit, and rate tracking with alerts before units run out or authorizations expire.

Document Management

Participant and staff documents with expiration tracking and audit-ready reporting.

AI Note Generator

Draft service and contact notes faster while keeping human review in the workflow.

Looking for something specific?

ADHC Software | HCBS Case Management | Support Coordination | Waiver Case Management | Targeted Case Management | Provider Agency Billing | Medicaid Waiver Billing

Security & Reliability

Your Participants' Data Is Protected

HIPAA compliance isn't a checkbox for agencies handling PHI — it's the baseline. Here's how One Care Portal protects your records.

Encryption Everywhere

Data is encrypted in transit with TLS 1.2 or higher and at rest with AES-256 encryption.

BAA With Every Customer

We sign a Business Associate Agreement with every customer who stores protected health information.

Role-Based Access

Staff see only what their role requires, with access controls managed by your administrators.

Complete Audit Logs

Every access to PHI is logged, so you can show auditors exactly who touched what and when.

Encrypted Backups

Your documents and records are backed up in encrypted form on reliable cloud infrastructure.

HIPAA Compliant & Audit-Ready

Encrypted storage, access controls, and audit logging for all PHI — designed for state audit expectations.

Read more about HIPAA-compliant storage

Resources & Guides

Practical guides for case managers, billing specialists, and agency administrators.

Case Management

Documentation, care planning, and compliance guides for case managers.

Browse articles →

Waiver Programs

HCBS documentation requirements, service plans, and audit readiness.

Browse guide →

Adult Day Care

Attendance tracking, daily notes, and day center operations.

Browse articles →

Billing & Revenue

Claims lifecycle, ERA posting, denials management, and revenue cycle.

Browse articles →

Popular Guides

Audit Preparation Checklist Care Plan vs Service Plan Clean Claims Checklist Denials Workflow Guide

Comparing Software Options?

See how One Care Portal compares to other case management platforms.

Compare Case Management

From the Field

What Case Managers Are Saying

Amy, Senior Case Manager — One Care Portal testimonial

"One Care Portal completely changed how we manage our caseload. Its automation helps me spend less time on paperwork and more time helping clients."

— Amy, Senior Case Manager

"We spend less time cleaning up documentation and reviewing Medicaid submissions."

— Rhonda, Director of Case Management
More client stories

Transparent, Usage-Based Pricing

No enterprise contracts, no per-seat licenses, no long sales cycle. You pay for what you actually use.

$5.99

per active participant / month

Care Management module

$1.50

per submitted claim

Billing module

See Full Pricing

Common Questions Before You Switch

We hear these from nearly every agency we talk to. Here are straight answers.

We handle the migration for you. Most agencies go live in under a week — including data migration, staff training, and billing continuity. We've helped teams switch from spreadsheets, WellSky, StoriiCare, and generic EHRs. No disruption to your operations or billing cycle.

Most of our clients are small agencies with 20–100 participants. One Care Portal was built for agencies your size — not downsized from enterprise software. Setup takes days, not months. No minimums, no long-term contracts.

Built by Medicaid waiver operators who ran their own agencies. Every workflow, template, and compliance check comes from real HCBS and ADHC experience — not adapted from home health or hospice software. We know what state auditors look for because we've been through those audits ourselves.

Pick the next best step

Not ready to book yet? Compare cost, see the case-management workflow, or review billing fit before scheduling a walkthrough.

Estimate pricing View case management Explore billing support

Ready to Reduce Documentation Rework and Billing Friction?

ADHC centers, case management teams, IDD providers, and housing agencies use One Care Portal to keep documentation clean, claims moving, and audits uneventful. See it with your own workflows in a 30-minute demo.

View Pricing