Built for Medicaid case management agencies
Notes, compliance and billing, together. Built for Medicaid waiver, targeted case management and support coordination programs.
We'll confirm your program, notes and payer workflow on the demo.
QKB Case Management 5 years with OCP · about 400 participants
QKB's case managers used to write notes on paper and drive back to the office to keep files in order. Their contact note and service authorization form now live in OCP, so the note is done before they leave the participant's home.
Read QKB's storyHealthy Adult Day Healthcare 4 years with OCP · about 600 participants
Participant files and every employee record moved off paper and into one system. In Glenn's words: if we were ever audited, we have all the information there whenever it is necessary.
Better Life ADHC 2 years with OCP · about 150 participants
The case manager documents the contact once, and the billable service becomes a claim from that same note, with no re-keying. 835 payments post back into OCP so the team sees what was paid.
Read Better Life's storyCase Management, Compliance Review and Billing work alone or together. Here is what each one looks like in use.
01 Case management
During setup we build your contact note from your waiver's requirements. Case managers work from their own caseload, finish the note during the visit, and send it to a supervisor who approves it or returns it with comments. Assigned caseloads, custom notes, plans and supervisor review sit together, with read-only auditor access for the records you choose.
Explore Case Management
See participants assigned to you and what needs attention.
Document the contact and check required fields.
Review submissions and return needed follow-up.
02 Compliance review
Review PDF visit notes, chart records and assessments against your program, payer and internal QA criteria. Each finding quotes the note and links to the page it came from. Your reviewer agrees or disagrees, and nothing is final until they do.
Keep your EHR. Start with PDF upload, and we connect any EHR with API access during onboarding. Your team stays in control of every flag.
Explore Compliance Review03 Billing / RCM
Submit claims through a clearinghouse and post 835 payments. Use Billing with your current system or connect it to OCP Case Management. The 835 ERA Dashboard is included within Billing/RCM and is also available on its own.
Explore Billing$1.50per claim, submitted and payment posted automatically
Most agencies are live within two weeks, depending on how quickly we receive your note templates, user list and program details.
We confirm your program, forms, permissions and payer workflow, then guide your organization setup.
We design a custom contact note for your program and configure your team's roles.
Hands-on training is included, with email and phone support when your team needs us.
Working with agencies
in KY, GA, LA and WI.
“I don't ever want to go back to paper.”
One Care Portal started with case managers, not with software. Working closely with case managers and the first agencies to use it, I kept seeing the same day: a note written on paper in a participant's kitchen and typed up again at night, files pulled together the week before an audit, and the same visit keyed in twice so the agency could get paid.
We built the product around what those teams showed us, and we still work that way. When a case manager tells us a field slows them down, we change it. That is why we build each agency's contact note for its own program instead of handing everyone the same form.
Ram BastolaFounder, One Care Portal · Stedi founder spotlight
One $299 monthly platform fee covers whichever products you use, then you pay for usage. Training and support are included.
See full pricing$299 / month
One fee for any mix of products
$7.99 per active participant
500 reviews/month included in the platform fee; larger tiers from +$300/month
$1.50 per claim, submitted and payment posted automatically
Questions about your program or current system? We'll walk through them with you.
Ask a questionGuided organization setup, role configuration, and one hands-on training are included. Most agencies are live within two weeks, depending on how quickly we receive your note templates, user list and program details. Email and phone support are included.
No. Agencies can start with the modules and usage they need, then coordinate more staff roles, supervisor review, caseloads, documentation, billing, and reporting as they grow. Pricing remains usage-based and month to month, with no long-term contract.
Yes. One Care Portal supports Medicaid waiver and HCBS workflows with assigned caseloads, configurable contact notes, supervisor review and audit preparation tools. Confirm your program's requirements during a demo.
Yes. Compliance Review works standalone alongside any system. Billing works standalone with your current system or connected to OCP Case Management.
Yes. Your admin can give an auditor a read-only login and choose exactly which case managers, participants and contact notes they can see. The auditor reviews those records inside OCP, so your team doesn't need to export or email files.
Yes. The copy-paste checker flags notes copied from previous notes and duplicate notes, using rules your admin sets. Your reviewers decide what needs follow-up.
OCP designs a custom contact note for each customer's program, in any state.
Bring your program, your questions and the note you use today. We'll show you Case Management, Compliance Review and Billing in a 30-minute demo.
