Built for Medicaid case management agencies

Run your case management agency in one place.

Notes, compliance and billing, together. Built for Medicaid waiver, targeted case management and support coordination programs.

Book a 30-minute demo Explore the products

We'll confirm your program, notes and payer workflow on the demo.

500,000+
contact notes completed
100,000+
claims submitted
5+ years
agencies have been with OCP
2 weeks
every agency live within

Three products.
One connected agency.

Start with what your agency needs. Case Management, Compliance Review and Billing work alone or together.

01 Case management

Your program.
Your contact note.

We design your contact note for your program. Bring assigned caseloads, custom notes, plans and supervisor review together, with read-only auditor access.

Explore Case Management
  1. Assigned caseload

    See participants assigned to you and what needs attention.

  2. Complete contact note

    Document the contact and check required fields.

  3. Supervisor review

    Review submissions and return needed follow-up.

See the note-to-review workflow

02 Compliance review

A second look.
A human decision.

The compliance checker and copy-paste checker flag notes using rules your agency admin sets. Your reviewers decide what needs follow-up.

Use it alongside your current system or with OCP Case Management. Your team stays in control of every flag.

Explore Compliance Review

03 Billing / RCM

From submitted claim
to posted payment.

Submit claims through a clearinghouse and post 835 payments. Use Billing with your current system or connect it to OCP Case Management.

Explore Billing

$1.20per submitted claim

Successful automatic 835 reconciliation adds $0.30 per claim; manually uploaded parsed 835 files cost $0.10 per claim. A submitted claim also auto-reconciled totals $1.50 across both steps.

Your team, up and running
within 2 weeks.

Every agency has been live within 2 weeks—from signed agreement to your case managers writing their own visit notes.

  1. Start with your program

    We confirm your program, forms, permissions and payer workflow, then guide your organization setup.

  2. Make the note your own

    We design a custom contact note for your program and configure your team's roles.

  3. Train together. Go live.

    Hands-on training is included, with email and phone support when your team needs us.

Working with agencies
in KY, GA, LA and WI.

QKB Case Management Healthy Adult Day Healthcare Better Life ADHC

Built around the people
doing the work.

“I don't ever want to go back to paper.”
Amy, Case ManagerQKB Case Management
Read the transcript

QKB Case Management

5 years with OCP · about 400 participants

From paper files to case management that travels with the team.

Read the story

Healthy Adult Day Healthcare

4 years with OCP · about 600 participants

Participant and employee files, ready when an auditor asks.

Read the story Read the transcript

Better Life ADHC

2 years with OCP · about 150 participants

Case Management and Billing together, from the service note to the submitted claim.

Read the story
Explore customer stories

Recognition and coverage

2026 Vogt Awards recipient Louisville Business First profile Stedi founder spotlight

Their records.
Your responsibility. Ours, too.

Security and access
  • HIPAA-compliant
  • BAA available
  • Encryption
  • Role-based access
  • Audit history
  • Read-only auditor access

A clear price.
Room to grow.

Month-to-month, with training and support included. Choose the products your agency needs, and see the cost before you start.

See full pricing

Case management

$299 / month

+ $7.99 per active participant

Compliance review

From $299/month · 500 reviews included

View plans

Billing / RCM

$1.20 per submitted claim; $0.30 per successfully auto-reconciled claim or $0.10 per manually parsed 835 claim

See Billing

Before you make
the move.

Questions about your program or current system? We'll walk through them with you.

Ask a question
We already use another system — how hard is it to switch?

Guided organization setup, role configuration, and one hands-on training are included. Every agency has been live within 2 weeks—from signed agreement to your case managers writing their own visit notes. Email and phone support are included.

Is One Care Portal only for small agencies?

No. Agencies can start with the modules and usage they need, then coordinate more staff roles, supervisor review, caseloads, documentation, billing, and reporting as they grow. Pricing remains usage-based and month to month, with no long-term contract.

Is One Care Portal really built for Medicaid programs?

Yes. One Care Portal supports Medicaid waiver and HCBS workflows with assigned caseloads, configurable contact notes, supervisor review and audit preparation tools. Confirm your program's requirements during a demo.

Can we use Compliance Review or Billing on its own?

Yes. Compliance Review works standalone alongside any system. Billing works standalone with your current system or connected to OCP Case Management.

Can an auditor review our records in One Care Portal?

Yes. Your admin can give an auditor a read-only login and choose exactly which case managers, participants and contact notes they can see. The auditor reviews those records inside OCP, so your team doesn't need to export or email files.

Can One Care Portal catch copied or duplicate notes?

Yes. The copy-paste checker flags notes copied from previous notes and duplicate notes, using rules your admin sets. Your reviewers decide what needs follow-up.

Can you use our program's contact note?

OCP designs a custom contact note for each customer's program, in any state.

See what one place
could look like for your agency.

Bring your program, your questions and the note you use today. We'll show you Case Management, Compliance Review and Billing in a 30-minute demo.

Book a 30-minute demo View pricing