Bring your real workflow: documentation, attendance, authorizations, billing, staff adoption, and reporting. We will show the parts that matter for your provider type and talk through pricing and implementation plainly.
Good fit for
Attendance, meals, daily notes, transportation, authorizations, and Medicaid billing.
Assigned caseloads, participant plans, authorizations, contacts, follow-up, supervisor review, and reporting across state-varying programs.
Case Management for participant records, housing goals, contact and visit notes, authorizations, supervisor review, and billing readiness.
Standalone 835 upload, billed-versus-paid totals, claims by rendering NPI when present, denials, and readable code explanations.
The demo is meant to answer buying questions, not just show screens.
How work moves from intake to documentation, scheduling, review, billing, and reporting today.
Forms, notes, authorizations, staff signatures, attachments, supervisor review, and audit retrieval.
How completed services become claims, how validation works, and where denials or missing data get caught.
What field staff, billing staff, supervisors, and administrators each need to do in the system.
Your participant volume, claim volume, module fit, and whether to start with care management, billing, or both.
A realistic path for setup, data import, training, and going live without disrupting operations.
Before the call
You do not need a formal requirements document. A few practical details help us keep the walkthrough focused, but the demo can start with rough numbers and your biggest workflow problem.
Good 30-minute outcome
Leave with a clearer answer on module fit, pricing range, rollout scope, and whether One Care Portal is worth a deeper implementation conversation.
ADHC, HCBS, case management, IDD, supportive housing, billing-only, or mixed services.
Active participants, caseload size, monthly claim count, or locations.
Documentation backlog, audit prep, claim issues, authorizations, reporting, or staff adoption.
Spreadsheets, paper, generic EHR, billing clearinghouse, or another case management system.
Choose the right walkthrough
The fastest demos are focused. If one of these sounds like your agency, we will spend more time on that path instead of giving a generic product tour.
Start here for Medicaid waiver & human services operations
Caseloads, participant records and plans, authorizations, contacts, follow-up, supervisor review, and reporting across state-varying programs.
Supported and supportive housing is included under Case Management, not offered as a separate module.
Review case management workflowFor readable 835 remittance visibility
Open payer-provided X12 835 files and review all claims, billed and paid totals, rendering-provider NPIs when present, denials, and readable code explanations.
Review the ERA DashboardAttendance, meals, transportation, daily notes, authorizations, staff tasks, and billing handoff.
Review ADHC workflowParticipant contacts, provider coordination, plan updates, follow-ups, documents, and caseload visibility.
Review support coordination workflowISP tracking, staff documentation, service records, secure files, billing readiness, and compliance review.
Review IDD workflowSeparate standalone-or-connected product
Clearinghouse-supported claims, validation, 835 ERA posting, denials, collections visibility, and documentation-to-claim readiness.
Review billing workflowReady to focus the call?
Choose a focused walkthrough so we can prepare the right workflows and start the call with the screens that matter to your team.
We review your agency type, current workflow, participant or caseload volume, pain points, pricing fit, and the parts of One Care Portal that matter most for your team.
Usually an owner, administrator, program director, billing lead, or operations person who understands documentation and billing flow.
No. We also support HCBS and waiver providers, case management, support coordination, supported and supportive housing, IDD provider operations, and billing workflows.
Yes. We can use your participant count, claim volume, and module needs to estimate what the system would cost for your agency.
Yes. The walkthrough can focus on ADHC, HCBS and waiver case management, IDD provider operations, support coordination, supported and supportive housing, billing, the standalone 835 ERA Dashboard, or a mixed workflow.
Yes. We can focus on which payer provides your standard X12 835 ERA, total billed and paid amounts, all-claim detail, rendering-provider NPI views when present, paid and denied claims, readable denial-code explanations, pricing, and onboarding.
It can help, but it is not required. If you know approximate participant, caseload, or claim volume, we can use that to sanity-check module fit and rollout scope.
Pick a time and bring your real operational questions. We will keep it focused.