Privacy Policy
Drive - One Care Portal
Effective Date: 03/07/2025
This Privacy Policy adheres to both Apple App Store and Google Play Store guidelines and describes how Drive - One Care Portal ("we," "us," or "our") collects, uses, and safeguards your information when you use our mobile application and web portal. The app is strictly intended for internal operational use by employees of client companies and is not available for general public use.
1. Information We Collect
Personal Information:
We collect personal details such as your name, email address, phone number, and employee-related information required for internal operations.
Usage Data:
Our app records operational data, including driver clock-in/out times, assigned routes, patient pickup details (organized by route), and similar internal operational metrics.
Location Data:
We collect precise location data only when the app is actively in use, strictly for internal operational purposes such as real-time route tracking. This information is never used for advertising or marketing.
Device and Log Information:
We collect details about your device, including device type, operating system, and technical identifiers, solely to maintain and improve the performance of our internal operational services.
2. How We Use Your Information
Operational Purposes:
- Facilitating essential internal functions, such as employee attendance (clock-in/out), real-time route tracking, and patient pickup management.
- Generating internal-use reports accessible to company managers via our web portal.
Improving Services:
Analyzing usage data exclusively to enhance internal operations, app performance, and user experience.
Communication:
Sending important operational updates, service announcements, or internal customer support information.
3. Data Security
Security Measures:
We employ commercially reasonable security measures to protect personal data against unauthorized access or misuse.
Limitations:
However, no electronic transmission or storage method is completely secure. Should a breach occur, we will notify affected users promptly according to applicable laws.
4. No Advertising Tracking or Third-Party Data Sharing
No Advertising Tracking:
We explicitly do not track users for advertising. We do not use cookies, pixels, or similar technologies to collect information about your browsing habits for targeted advertising.
No Third-Party Data Sharing:
We do not sell, rent, or otherwise share your personal information with third parties for their marketing or advertising purposes. Your data is used solely for providing and improving our internal operational services as described in this Privacy Policy.
Limited Service Providers:
Any third-party service providers involved (e.g., cloud hosting providers) are bound by confidentiality agreements and strictly prohibited from using data beyond service provision.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at: