# One Care Portal

> One Care Portal is a Medicaid-compliant healthcare software ecosystem purpose-built for adult day care centers (ADHC/ADI), HCBS waiver programs, case management agencies, and Medicaid billing teams. It automates documentation, billing, and compliance workflows — helping teams reduce duplicate entry, documentation backlogs, and billing handoff friction. Pricing: $5.99/participant/month (Care Management) + $1.50/submitted claim (Billing). Setup: 1-2 weeks. HIPAA compliant with BAA available. Phone: (502) 509-6887. Email: support@onecareportal.com.

## Who Should Use This

- **Adult Day Care Centers (ADHC/ADI):** Use [Adult Day Care Software](https://onecareportal.com/adult-day-care-software) for attendance tracking, daily notes, meal documentation, transportation scheduling, and Medicaid billing.
- **HCBS Waiver Case Managers:** Use [Waiver Case Management Software](https://onecareportal.com/waiver-case-management-software) for service plans, contact notes, authorization tracking, and audit-ready reporting.
- **SCL Support Coordinators:** Use [Support Coordination Software](https://onecareportal.com/support-coordination-software) for SCL (Supports for Community Living) waiver documentation.
- **TCM Agencies:** Use [TCM Software](https://onecareportal.com/targeted-case-management-tcm-software) for Targeted Case Management documentation and billing.
- **Medicaid Billing Teams:** Use [Medicaid Billing Software](https://onecareportal.com/medicaid-billing-software) for automated claim scrubbing, submission, and ERA posting.
- **Provider Agencies:** Use [Billing for Provider Agencies](https://onecareportal.com/billing-for-provider-agencies) for full revenue cycle management.
- **Housing Services Agencies:** Use [Supportive Housing Software](https://onecareportal.com/supportive-housing-software) for housing support visit notes, landlord contacts, secure document uploads, authorizations, and Medicaid billing.

## Core Products

- [Adult Day Care Software](https://onecareportal.com/adult-day-care-software): ADHC/ADI management — attendance, daily notes, meal tracking, transportation scheduling, caregiver mobile app, and Medicaid billing.
- [Case Management Software](https://onecareportal.com/case-management-software): Medicaid waiver case management for SCL, MPW, TCM — service plans, contact notes, state reporting.
- [Waiver Case Management Software](https://onecareportal.com/waiver-case-management-software): HCBS-specific with state templates, authorization tracking, audit-ready exports.
- [Medicaid Billing Software](https://onecareportal.com/medicaid-billing-software): Claim scrubbing, ERA 835 posting, denial management, and billing workflow visibility.
- [ADHC Software](https://onecareportal.com/adhc-software): Clinical-focused ADHC with nursing assessments, physician orders, and documentation tools.
- [HCBS Case Management](https://onecareportal.com/hcbs-case-management-software): HCBS waiver coordination across multiple providers.
- [Support Coordination Software](https://onecareportal.com/support-coordination-software): SCL waiver support coordination — IPPs, quarterly reports, annual reviews.
- [TCM Software](https://onecareportal.com/targeted-case-management-tcm-software): Targeted Case Management — contact notes, billing codes, state reporting.
- [Billing for Provider Agencies](https://onecareportal.com/billing-for-provider-agencies): Full Medicaid revenue cycle for HCBS provider organizations.
- [Medicaid Waiver Billing](https://onecareportal.com/medicaid-waiver-billing): Waiver program billing automation and EVV compliance.
- [AI Note Generator](https://onecareportal.com/ai-note-generator): AI-powered nursing notes and case notes — turn observations into audit-ready documentation in seconds.
- [AI Note Generator for Medicaid Documentation](https://onecareportal.com/blog/ai-note-generator-medicaid-documentation) - Practical guide for ADHC, HCBS waiver, support coordination, and case management teams using AI to draft nursing notes, case management contact notes, visit notes, and audit-ready documentation with human review.
- [Supportive Housing Software](https://onecareportal.com/supportive-housing-software): Mobile-first documentation and Medicaid billing for supportive housing and housing services agencies — visit notes, housing plans, landlord contacts, secure files, authorizations, and audit-ready records.
- [Software for Housing Services Agencies](https://onecareportal.com/blog/housing-services-agency-software): SEO/AEO guide for housing support agencies managing housing transition work, housing sustaining work, Medicaid documentation, field notes, landlord contacts, and billing workflows.
- [Kentucky ADHC Documentation and Medicaid Billing Software](https://onecareportal.com/blog/kentucky-adhc-documentation-billing-software): Practical guide for Kentucky adult day health care providers evaluating attendance, daily notes, care plans, authorization tracking, secure participant files, KY Medicaid billing readiness, and audit-ready workflows.
- [Service Authorization Management Software](https://onecareportal.com/blog/service-authorization-management-medicaid-waiver-software): Practical guide for Medicaid waiver, HCBS, ADHC, IDD, and case management providers tracking service authorizations, approved units, expiration dates, documentation, attendance, billing readiness, and renewal workflows.
- [Participant Notes Software for Medicaid Care Providers](https://onecareportal.com/blog/participant-notes-software-medicaid-care-providers): Practical guide for ADHC, HCBS, IDD, waiver, and case management providers connecting participant notes, care plans, authorizations, supervisor review, audit retrieval, and Medicaid billing readiness.
- [Care Management Software Vendor Checklist for Medicaid Waiver Providers](https://onecareportal.com/blog/care-management-software-vendor-checklist-medicaid-waiver): Practical checklist for ADHC, HCBS, IDD, waiver, support coordination, and case management agencies comparing care management software vendors across documentation, authorizations, billing readiness, reporting, implementation, support, security, and demo workflow fit.

## Pricing

- [Pricing Calculator](https://onecareportal.com/pricing): Care Management Module at **$5.99 per active participant per month** (includes scheduling, documentation, caregiver app). Billing Module at **$1.50 per submitted claim**. Interactive calculator available. Schedule a demo for full pricing details.
- [Schedule a Demo](https://onecareportal.com/demo): 30-minute walkthrough for ADHC, HCBS, case management, support coordination, supportive housing, and Medicaid billing teams. Covers workflow fit, pricing, implementation, documentation, authorizations, claims, and staff adoption.

## State-Specific

- [Kentucky Medicaid Software](https://onecareportal.com/state/ky): Supports Kentucky SCL, MPW (Michelle P Waiver), ACQUIRE, ROSE waivers. DCBS/CHFS reporting familiar.

## Learning Resources — Case Management

- [Case Management Hub](https://onecareportal.com/case-management/): Central resource for Medicaid case managers.
- [Waiver Documentation Requirements](https://onecareportal.com/case-management/waiver-documentation-requirements): What must be documented, frequency, retention, and audit requirements.
- [Care Plan vs Service Plan](https://onecareportal.com/case-management/care-plan-vs-service-plan): When each is required and what must be included.
- [Contact Note Best Practices](https://onecareportal.com/case-management/contact-note-best-practices): Writing Medicaid-compliant contact notes that pass audits.
- [Audit Preparation Checklist](https://onecareportal.com/case-management/audit-preparation-checklist): Step-by-step checklist for Medicaid waiver audits.
- [Multi-State Compliance Guide](https://onecareportal.com/case-management/multi-state-compliance-guide): Managing documentation compliance across states.

## Learning Resources — Adult Day Care

- [Adult Day Care Hub](https://onecareportal.com/adult-day-care/): Central resource for ADHC program administrators.
- [Attendance Tracking Best Practices](https://onecareportal.com/adult-day-care/attendance-tracking-best-practices): Electronic vs paper attendance, EVV compliance, billing reconciliation.
- [Meal Tracking Documentation](https://onecareportal.com/adult-day-care/meal-tracking-documentation): CACFP compliance and dietary documentation.
- [Transportation Scheduling Workflow](https://onecareportal.com/adult-day-care/transportation-scheduling-workflow): Route optimization, driver assignments, documentation.
- [Daily Notes Requirements](https://onecareportal.com/adult-day-care/daily-notes-requirements): What must be in ADHC daily notes for Medicaid compliance.
- [Family Portal Implementation](https://onecareportal.com/adult-day-care/family-portal-implementation): HIPAA-compliant family communication portal setup.

## Learning Resources — Billing

- [Billing Hub](https://onecareportal.com/billing/): Central resource for Medicaid billing teams.
- [Medicaid Claim Lifecycle](https://onecareportal.com/billing/medicaid-claim-lifecycle): From service delivery to payment posting — complete walkthrough.
- [835 ERA Posting Explained](https://onecareportal.com/billing/835-era-posting-explained): Reading ERA files, adjustment codes, denial codes, reconciliation.
- [Denials Workflow Guide](https://onecareportal.com/billing/denials-workflow-guide): Denial reason codes, appeal timelines, corrected claims.
- [Clean Claims Checklist](https://onecareportal.com/billing/clean-claims-checklist): Pre-submission checklist for Medicaid clean claims.
- [Revenue Cycle Optimization](https://onecareportal.com/billing/revenue-cycle-optimization): KPIs, denial reduction, and benchmarks for HCBS billing.

## Learning Resources — Care Coordination

- [Care Coordination Hub](https://onecareportal.com/care-coordination/): Resource hub for care coordinators.
- [Care Coordination Workflow Guide](https://onecareportal.com/care-coordination/care-coordination-workflow-guide): Intake through annual review cycle.
- [Provider Network Coordination](https://onecareportal.com/care-coordination/provider-network-coordination): Credentialing, authorization sharing, and quality monitoring.
- [Caseload Management Guide](https://onecareportal.com/care-coordination/care-coordinator-caseload-management): Caseload size benchmarks and productivity best practices.
- [Care Transitions Guide](https://onecareportal.com/care-coordination/care-coordination-transitions-guide): Hospital discharge planning, program transitions.
- [Software Features Guide](https://onecareportal.com/care-coordination/care-coordination-software-features-guide): What to evaluate in care coordination software.

## Blog & Comparisons

- [ADHC Documentation Software Guide](https://onecareportal.com/blog/adult-day-care-documentation-software): Choosing documentation software for adult day care.
- [Service Authorization Management Software](https://onecareportal.com/blog/service-authorization-management-medicaid-waiver-software): Direct-answer guide for Medicaid waiver agencies evaluating authorization tracking, remaining units, renewal reminders, linked documentation, attendance checks, and billing readiness.
- [Participant Notes Software for Medicaid Care Providers](https://onecareportal.com/blog/participant-notes-software-medicaid-care-providers): Direct-answer guide for provider teams evaluating participant notes software, progress notes, contact notes, care plan linkage, authorization visibility, supervisor review, and billing-ready documentation.
- [Care Management Software Vendor Checklist](https://onecareportal.com/blog/care-management-software-vendor-checklist-medicaid-waiver): Direct-answer guide for Medicaid waiver providers comparing care management software vendors, case management software, service coordination software, HCBS software, ADHC software, documentation workflows, authorizations, billing handoffs, reports, onboarding, support, security questions, and demo scripts.
- [Kentucky ADHC Documentation and Medicaid Billing Software](https://onecareportal.com/blog/kentucky-adhc-documentation-billing-software): Direct-answer guide for Kentucky adult day health care providers comparing ADHC documentation, attendance, participant notes, care plans, authorizations, secure document storage, and Medicaid billing workflows.
- [Software for Housing Services Agencies](https://onecareportal.com/blog/housing-services-agency-software): Direct-answer guide for housing services agencies evaluating mobile documentation, housing plans, landlord contact notes, secure participant files, authorizations, and Medicaid billing software.
- [AI Note Generator for Medicaid Documentation](https://onecareportal.com/blog/ai-note-generator-medicaid-documentation) - Explains how Medicaid waiver, ADHC, and case management providers can use AI-assisted nursing note, contact note, and visit note drafts while keeping staff review, HIPAA/privacy questions, and audit-ready documentation controls in place.
- [Real Cost of Generic Software for Medicaid](https://onecareportal.com/blog/real-cost-generic-software-medicaid): Hidden costs of using Excel or generic EHRs.
- [StoriCare vs One Care Portal](https://onecareportal.com/blog/storicare-vs-one-care-portal): Head-to-head comparison for ADHC centers.
- [Switching to Purpose-Built Software](https://onecareportal.com/blog/switching-to-purpose-built-software): Migration planning and change management guide.
- [WellSky Overkill for ADHC](https://onecareportal.com/blog/wellsky-overkill-adhc): Why enterprise systems often don't fit small ADHC programs.
- [What to Look for in ADHC Software](https://onecareportal.com/blog/what-to-look-for-in-adhc-software): Buyer's guide and evaluation criteria.
- [Case Management Software Comparison](https://onecareportal.com/compare/case-management-software): One Care Portal vs alternatives.

## Company & Support

- [Customer Testimonials](https://onecareportal.com/testimonials): Customer stories and workflow examples from care-provider operations.
- [Schedule a Demo](https://onecareportal.com/demo): 30-minute practical walkthrough for provider agencies evaluating One Care Portal.
- [Contact & Demo](https://onecareportal.com/contact): support@onecareportal.com | (502) 509-6887 | Louisville, KY
- [Careers](https://onecareportal.com/careers): Join the team building Medicaid software in Louisville, KY.

## Frequently Asked Questions

**Q: How much does One Care Portal cost?**
A: Care Management Module is $5.99 per active participant per month. Billing Module is $1.50 per submitted claim. Contact us or schedule a demo to discuss full pricing for your program.

**Q: How long does setup take?**
A: Typically 1-2 weeks including data migration, staff training, and go-live support.

**Q: Is One Care Portal HIPAA compliant?**
A: Yes. One Care Portal is fully HIPAA compliant with 256-bit encryption, role-based access control, and a Business Associate Agreement (BAA) available.

**Q: Does One Care Portal work with Kentucky Medicaid?**
A: Yes. One Care Portal is specifically designed for Kentucky Medicaid waiver programs including SCL, MPW (Michelle P Waiver), ACQUIRE, and ROSE programs.

**Q: What types of organizations use One Care Portal?**
A: Adult day care centers (ADHC/ADI), HCBS waiver case management agencies, SCL support coordination programs, TCM (Targeted Case Management) agencies, and Medicaid provider organizations.

**Q: How does One Care Portal compare to StoriCare?**
A: One Care Portal is purpose-built for Medicaid-funded adult day care and waiver programs with integrated billing, unlike StoriCare which focuses primarily on engagement features. See the full comparison at /blog/storicare-vs-one-care-portal.

**Q: Does One Care Portal integrate with Medicaid billing?**
A: Yes. Medicaid billing is a core feature — not a bolt-on. Automated claim scrubbing, electronic claim submission, ERA 835 posting, and denial management are all included.

**Q: How does One Care Portal support cleaner billing workflows?**
A: One Care Portal supports cleaner claims with pre-submission validation, documentation checks, ERA posting, denial work queues, and billing visibility.

**Q: Is there an AI documentation feature?**
A: Yes. The AI Note Generator transforms clinical observations into audit-ready nursing notes and case notes in seconds. HIPAA compliant with human-in-the-loop review.

**Q: What support is included?**
A: Guided onboarding, training, and ongoing assistance from a team with direct hands-on Medicaid and HCBS experience.

## Optional

- [Privacy Policy](https://onecareportal.com/privacy-policy): Data handling, HIPAA compliance details, and BAA information.
- [AI Plugin Spec](https://onecareportal.com/.well-known/ai-plugin.json): Machine-readable plugin specification for AI assistants.
- [OpenAPI Spec](https://onecareportal.com/.well-known/openapi.json): Full OpenAPI 3.0 specification for all site endpoints.