# Alaska care coordination **Direct answer:** Case Management leads, followed by Billing/RCM and Compliance Review, beside SDS and Medicaid systems. **Last reviewed:** 2026-10-28 **Product:** Case Management **Pricing:** [View Pricing](https://onecareportal.com/pricing). Guided organization setup, role configuration, one hands-on training, and email and phone support are included. **Who it fits:** Case management, Medicaid waiver, support coordination, TCM, and comparable HCBS agencies. **Boundaries:** Confirm state and program forms, payer route, permissions, reporting, and compliance requirements before implementation. Nursing notes and medication MAR are not Case Management features. **Demo:** https://onecareportal.com/demo Canonical page: https://onecareportal.com/state/ak ## Product fit Case Management, then Billing/RCM, then Compliance Review. Alaska calls waiver case management "care coordination." Care coordination agencies serving the Alaskans Living Independently (ALI), Adults with Physical and Developmental Disabilities (APDD), Children with Complex Medical Conditions (CCMC), People with Intellectual and Developmental Disabilities (IDD) and Individualized Supports (ISW) waivers, and Community First Choice participants can use One Care Portal to run assigned caseloads, contact notes, follow-up and supervisor review. It is the agency's working system beside the SDS Harmony Data System and Alaska Medicaid's provider portal, not a replacement for them. Exact payer, plan, transaction, enrollment, and claim-type fit is confirmed during setup. The 835 ERA Dashboard is included within Billing/RCM and is also available on its own. ## Boundaries - No connection to Harmony, the Alaska Medicaid provider portal, the EVV system or any other state system. - Not certified, endorsed or approved by the Alaska Department of Health or SDS. - No electronic visit verification, GPS capture or installed mobile app. It runs in the browser. - No pre-built official Alaska forms. Note sections and required fields are set up with your agency. - No automatic enforcement of contact cadence. Your team still schedules and tracks it. - SDS certifies care coordination agencies and coordinators. One Care Portal does not certify, enroll or approve anyone. ## Programs and contact documentation See the canonical page for program-specific minimums, state-system boundaries and linked sources. Read October 2026; SDS and the Alaska Administrative Code control current requirements. ## Sources - [Care Coordination Services and LTSS TCM Conditions of Participation](https://health.alaska.gov/media/zj1pjl35/carecoordinationcop44.pdf) - [Alaska Department of Health bulletin, "This Week's Updates"](https://content.govdelivery.com/accounts/AKDHSS/bulletins/424b031) - [SDS Harmony Data System page](https://health.alaska.gov/en/services/harmony/) - [SDS Electronic Visit Verification page](https://health.alaska.gov/en/services/electronic-visit-verification/) ## Pricing and next step [View Pricing](https://onecareportal.com/pricing). [Book a 30-minute demo](https://onecareportal.com/demo). Do not submit participant names, records, or other PHI through the booking form.